Support

Questions, bug reports, or account help — we're here.

Email us directly and we'll get back to you, usually within 1–2 business days.

Common questions

Is Tilt available in the UK?

Not currently. Tilt's trading features connect to cryptocurrency perpetual futures, so we only offer the app in supported regions. We don't recommend using a VPN or changing your App Store region to get around this restriction. If UK access becomes possible, we'll update this page.

How do I add funds?

Open the vault tab and tap "Add Funds." Tilt is self-custodied, so you deposit USDC directly to your own wallet address, either by sending from an exchange or wallet you already use, or by scanning the in-app QR code.

I lost access to my wallet. Can you recover it?

Your keys are stored in your iCloud Keychain and never touch our servers, so we can't recover them on your behalf. If you're signed into the same Apple ID on a new device, your wallet should restore automatically. If you've lost access to that Apple ID entirely, email us and we'll help you understand your options.

The app isn't calling me / the practice call didn't go through

Make sure Tilt has microphone and notification permissions enabled in iOS Settings, and that Do Not Disturb / Focus modes aren't silencing calls. If it still doesn't work, email us with your device model and iOS version.

I found a bug

Email us a description of what happened, what you expected instead, and your device/iOS version if you can. Screenshots help a lot.

How do I delete my account or data?

Email us and we'll walk you through deleting your local wallet data and any account records we hold. See our Privacy Policy for details on what we store.